AGB

Allgemeine Bedingungen der Sprachschule SKOLA
(Terms & Conditions - 2024)

1. COURSE FEES

You can pay full fees at the time of enrolment, or a deposit of £500 per student with the balance paid 8 weeks before the start of the course. Balance of fees = total fees - deposit.

2. CANCELLATIONS

Prior to 8 weeks before the start of the course: we can move weeks for free, or refund minus the registration fees.

Within 8 weeks of the start of the course: we can move weeks for a £50 per student charge. To cancel a course less than 8 weeks prior to arrival, we can refund minus 1 week's fees and all registration fees. For this reason, students are strongly advised to take out insurance. Registration fees, visa letter fees and homestay for visa purposes fees are not refunded in any circumstance. During the course, fees for students who leave the school early will not be refunded.

2a. CANCELLATIONS DUE TO COVID

Tuition fees will be refunded in the case of the school not being able to open. If students are unable to travel due to having Covid or because of Covid restrictions placed on travel then fees can be switched to new dates within 2 years for no extra charge or be refunded minus the registration fees. Proof of Covid will need to be presented.

3. VISAS AND PASSPORTS

Visa/Passport applications are the responsibility of the student. We must be notified if visa applications are refused at least four weeks before the start of the course for school course fees to be refunded upon presentation of supporting documentation from the British Embassy. SKOLA will keep an administration charge of £75 per student and one week’s accommodation fees, if applicable. If a notification of refusal is less than 4 weeks then the £500 deposit will be kept. As it is a legal requirement that schools keep copies of passports of visa nationals, all students must bring their passport/identity card with them on the first day of school for checking and possibly photocopying.

4. CONDUCT

Students must follow the three rules: to be ready, to be kind, and to be safe. SKOLA reserves the right to exclude or suspend students if they don't follow the rules, their attendance is not satisfactory, or for reasons of serious misconduct. Visa nationals who do not attend regularly will be reported to the Immigration Authorities. No refund will be given in such circumstances. The cost of this early return will be the responsibility of the student’s own family who is also liable to be charged for any damage caused by the student concerned. Appeals may be made in writing to the Director. Parents or guardians must arrive promptly at pick-up. Parents will be charged £1 per minute per student if they arrive more than 15 minutes after the end of the course.

5. WELFARE

SKOLA will act ‘in loco parentis’ for students under the age of 18 in accommodation provided by SKOLA. In the case where students do not follow the regulations set by SKOLA or the SKOLA homestay provider, the parents will be contacted. If this behaviour continues, the student may be asked to leave the course. SKOLA has three rules: ready, kind and safe. A serious breach of the rules may result in a meeting with the Principal or Director which could result in a student being asked to leave the course.

6. ACCOMMODATION

Homestay and private home providers reflect the multi-cultural aspect of life in England and are selected and inspected according to the British Council criteria. They are chosen for the warm welcome and care they will provide for students and not for their proximity to the school. We will take into consideration requests made by students at the time of booking and will endeavour to meet these but cannot guarantee to fulfil every request unless it concerns health factors such as allergies. If a change of accommodation is requested within 7 days prior to arrival – or after arrival – there will be a cancellation charge of one week’s accommodation fees.

7. DAMAGE OR LOSS

The School does not accept responsibility for the loss, damage or theft of any personal effects including money not in its care. We advise all students to arrange full insurance for health, travel and possessions.

8. ILLNESS

The School must be notified promptly of any absences through illness. The School must be notified of suspected or known infectious diseases so that appropriate action can be taken.

9. SCHOOL CLOSURES

The school is open on bank holidays. In the event that any school is closed or unable to perform its contractual obligations by reason of ‘Force Majeure’ as defined herein the school shall be under no obligation to refund any part of any fees paid. A ‘Force Majeure’ occurrence shall mean an occurrence beyond the control and without the fault or negligence of the party affected and by which exercise or reasonable diligence the said party is unable to prevent or provide against. Without limiting the generality of the foregoing ‘Force Majeure’ occurrences shall include; acts of nature (including fire, flood, earthquake, storm, hurricane or other natural disasters), or invasion acts of foreign combatants, terrorist attacks, the military of other usurped political power or confiscation, nationalisation, government sanction or embargo, labour disputes of third parties to this contract, or the prolonged failure of electricity or other vital utility services. The schools reserve the right to vary details of the courses offered without notice and to cancel courses should the minimum number of participants not be reached.

10. HOW TO ENROL

Bookings can be made online, at www.sprachreisen-london.de/anmeldung.html

Once your enrolment form has been received, the booking will be confirmed if there are places available and an invoice will be issued. On receipt of the deposit, all necessary documents will be sent. Details of accommodation will be sent at least one week before the commencement of the stay. If, after the enrolment form has been received any changes are made, such as change of dates, change of spelling, change of passport number, etc. there will be a charge of £25 on each occasion the documents are re-issued.

11. HOW TO PAY

1. By Credit or Debit Card

We accept payment by credit card for tuition, accommodation and other fees. Please note credit card details given for the payment of deposits, will automatically be used for payment of balances due. This balance will be taken 4 weeks before the course start date unless alternative arrangements for payment have been made. You can pay for any service at www.skola.co.uk/pay-by-card by referencing the student's name and the service required.

2. Bank Transfer

Bank charges are the responsibility of the student or agency. Please add £15 to cover UK bank charges if making payment by Bank Transfer. Details of the account to which the transfer should be made will be indicated on the invoice.

PLEASE ENSURE THAT THE STUDENT’S NAME AND THE INVOICE NUMBER IS MENTIONED ON THE BANK TRANSFER DOCUMENTATION, AND FORWARD A COPY TO THE INFORMATION & ADMISSIONS CENTRE. You can use our local currency account for the best rates - details at www.skola.co.uk/pay-by-transfer

12. CONFIRMATION

By submitting the Registration Form, you confirm that you have read and agreed to SKOLA’s Conditions of Enrolment.

AGB

Allgemeine Bedingungen der Sprachschule SKOLA (Terms & Conditions - 2024)